Yes, I do suck. But in my world, that’s a good thing. If swigging isn’t your style or your old straw went out in a blaze of glory, I’m here to save the day.
The straw of our Owala freestyle would not stay connected to the lid. A quick email, photos and video to the customer service team and a new lid was headed our way. Now it works perfectly! Appreciate Owala standing by their quality assurance.